DR. BRANDT

SERVICES

Website Redesign + Enhancements
Branding
Creative Direction
CRM Strategy

THE CHALLENGE/OBJECTIVE

Dr. Brandt needed help elevating itself to its rightful position as the leader in beauty and skincare. Their website was not up to date and needed a full redesign, including branding, positioning, and storytelling.

THE RESULTS

We created a flagship online store demonstrating the care the brand puts into its products by artfully weaving science into the site’s narrative. Masterfully weaving science into the site’s narrative brings the brand’s focus on education and research to the forefront without compromising consumers’ e-commerce experience. Dr. Brandt Skincare works to establish an emotional connection with its consumers—not only by paying special tribute to founder and namesake Dr. Fredric Brandt but by highlighting its skincare advisory board members. Today the brand is well-poised to double in size within four years—with the potential to eclipse the $150 million mark by 2020.

  • Increase in Black Friday & 100% increase in Cyber Monday Sales

  • Conversion Rate Increase Over Previous Year

  • Returning Customer Rate Increase Over Previous Year

  • Increase in Sales Due to Email Marketing Campaign

THE BRAINS BEHIND
THE BEAUTY

Through the thoughtful consideration of Dr. Brandt’s target consumer, as well as ecommerce and beauty industry best practices, the new site is also a powerful revenue generator that utilizes auto-replenishment capabilities and an easy-to-manage loyalty program. Immersive featured product sections streamline the path to purchase and incorporate videos, consumer reviews, and science-based product descriptions.

EDUCATION IS THE RX

One of Dr. Brandt’s foundational beliefs is in the education of their consumers. The challenge was combining educational content with a best-in-class ecommerce experience. We incorporated the ‘Your Skin’ page within the site to engage consumers, allowing Dr. Brandt Skincare to become a trusted advisor, leveraging Dr. Brandt’s dermatologic roots and history in science-based product development.

TESTIMONIAL

  • “Devin had been keeping the business running and managing the team and partners since the previous Director of E-Commerce had left. She was invaluable to my on boarding as Director, E-commerce Merchandising. We soon realized how much we had in common and became a close-knit, happy and successful team. Devin is smart, organized, hard working and has something which cannot be taught - the ability to form close relationships and establish trust with colleagues and partners from all walks of life.”

    THAIS,
    Dr. Brandt

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LILLA P